Category Archives: General

Un-Encrypted PST Import (Network Upload) to Office 365

This is a complete step-by-step for using the Office 365 Import Service to upload an un-encrypted PST File to Office 365.

Please review the Microsoft documentation for this process for updates or changes to this process.

https://technet.microsoft.com/en-us/library/mt644809.aspx

Pre-Requisites

Mailbox Import Export Role – In order to perform the import, the account doing the import needs to be assigned the Mailbox Import Export role. This is easily accomplished by adding the role to the Organization Management role group (as seen in the screen shot). Alternatively, you can create a new role group and assign your account permissions.

Open Exchange Admin Center

(1) Click Permissions

(2) Click Admin Roles

(3) Double Click Organization Management

(4) Click + Roles

(5) Select Mailbox Import Export

(6) Click Add ->

(7) Click OK

(8) Click Save

PST File Share – The PST file(s) that are being imported (because you can import more than one at a time), need to be stored on a network file share, or a file share on your local PC. Note the syntax in the later steps with AZCopy.exe.

Storage Key and Upload URL – During the process below, you are given a storage key and an upload URL. Keep these secure and treat the just like a password. If they fall into the wrong hands, anyone can upload to your tenant.

 

Step-by-Step Process for an Un-Encrypted PST Import (Network Upload) to Office 365

 

  • Download Network Upload Tool (AzCopy.exe)

In order to upload PST files to Microsoft, you must download and install the AzCopy.exe tool. Follow the process below to download and install the tool.

Navigate to https://protection.office.com

Sign in with a Global Admin account for your organization

(1) Click Data Management

(2) Click Import

(3) Click Go to the Import Service

(4) Click

(5) Click Upload Files Over the Network

On the popup page, click Download Tool (Azure AzCopy tool)

Click Run

Click Next

Agree to the EULA

Click Next

Accept the default install location

Click Next

Click Install

Click Yes

Click Finish

  • Storage Key and Upload URL

Before we can use the AzCopy tool to upload the PST file(s) to Office 365, we need to get the upload secure key and the URL. Please use the steps below to get the key and URL specific to your tenant.

Open the Import Data to Office 365 page that we had open the the prvious step

Click the icon

***NOTE*** This is a secure key and URL. Treat this like a password and make sure that it’s kept secure.

Click Copy Key (note this this process can take up to 5 minutes to complete)

Click Show URL for PST Files

Copy the key and URL for use in the next step

  • Upload the PST File(s) to Office 365

Now that we have the AzCopy tool downloaded and installed and we have the secure key and URL, can now upload the PST file(s) to Office 365. Follow the steps below to upload the PST file(s) to Office 365.

Open a command prompt as an admin (on the machine where you installed AzCopy)

Open the directory where you installed AzCopy

Run the following command to start the PST File(s) upload

AzCopy.exe /Source:\\SERVER01\PSTshare /Dest:<URL COPIED FROM STEP ABOVE>/SERVER01/PSTshare/ /Destkey:<SECURE KEY COPIED FROM STEP ABOVE> /S /V:C:\PSTshare\Uploadlog.log

\\SERVER01\PSTshare This denotes the share in which your PST File(s) are placed. If there are multiple PST Files in this location, AzCopy will upload them all.

<URL COPIED FROM STEP ABOVE> This denotes the URL that we got from Office 365 in the step above.

<SECURE KEY COPIED FROM STEP ABOVE> This denotes the secure key that we got from Office 365 in the step above.

C:\PSTshare\Uploadlog.log This denotes a location on the local machine where the verbose log file can be written

If you need additional help or need further explanation on the command above, please use this Microsoft site. https://technet.microsoft.com/en-us/library/mt644809.aspx

 

  • Create the PST Mapping File

Now that the PST File(s) are uploaded to Office 365, we need to create a CSV file that will map the PST file to the mailbox in Office 365. Follow the steps below to create the CSV file.

Download the PST Mapping Template File from Microsoft

Complete the CSV file with your specific information, filling in as many lines as needed. One line per PST file uploaded.

***Note **** If you need additional help or need further explanation on the PST Mapping File, please use this Microsoft site.

Save the PST Mapping File

 

  • Create the Office 365 Import Job

Now that we have the data uploaded and the PST mapping file saved, we can create the import job in Office 365 that will take the mapping file and import the PST files to the mailboxes specified. Follow the steps below to complete the process.

Navigate to https://protection.office.com

Sign in with a Global Admin account for your organization

(1) Click Data Management

(2) Click Import

(3) Click Go to the Import Service

(4) Click

(5) Click Upload Files Over the Network

(6) Check * I’m done uploading my files

(7) Check * I have access to the mapping file

(8) Click Next

(9) Enter a Job Name

(10) Click Next

(11) Click + to Add the Mapping File

(12) Validate the Mapping File (Under 100 rows)

(13) Agree to the terms and conditions

(14) Click Finish

(15) Click Closed

The import will now start. You can check the status of the import by going to the Office 365 Admin Center and opening the Import tab. Use the refresh button to get the updated status.

Monitor the status column for completion or error. My upload below completed with skipped items. Clicking on the job and the selecting View Details will allow you to troubleshoot the status message. With my example below, I had one corrupted mail item and this was discovered with a detailed log provided with the upload.

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps Office365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN

Adding a Domain to Office 365 that is Registered with GoDaddy

Adding a domain to Office 365 is really easy. To make the process even more wasy, the web page walk you through it. For this post, I am addding a domain to Office 365 that is managed at GoDaddy

 

Open the Microsoft Online Portal

Click Domains

Click + Add Domain

 

The add a domain in Office 365 Window will popup.

Click Let’s get started to allow the webpage to discover your domain registrar

 

Enter the domain you want added to Office 365

Click Next

 

Domain ownership needs to be verified. In this case, it was discovered that the domain is registered at GoDaddy.

If you want the web page to do all the steps, sign in with your GoDaddy account

If you want to verify the domain manually, then click ‘use a TXT record to verify you own this domain’

 

Sign in to your GoDaddy account

 

To confirm Office 365 access to your domain at GoDaddy, click Accept

 

The domain is verified

Click Next

 

At this point, you have the option to convert all the domain.onmicrosoft.com UPNs on the users to domain.com.

You can skip this if you wish, see below.

 

Click Update selected users to update the users, or click skip this step if you wish not to update the UPN

 

The next step in the process allows you to add more users, or you can skip the step.

 

Update DNS records. Be really careful here. If you have a production domain and you are using it for production email or other services, then changing DNS can cause some havoc if you are not ready to flip the services to Office 365. In my case, this is a test domain and I have no production users on it.

Click Next

 

Click Next

Keep in mind that I want the web page to change my DNS records, so I am leaving the Outlook and Lync checked.

 

Here is a screen shot of my DNS records before the webpage makes it’s changes to DNS

 

Here is a screen shot of the DNS records that the web page added, to enable services on Office 365

 

 

Done, the domain is added and now active for Office 365 use.

Click Finish

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps Office365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN

 

Office 365 Support Lab

I get a lot of questions on what hardware and software I am running for my lab server.

Server Hardware/Software:

Since I have an all in one server, I need lots of CPU, DISK and MEMORY. The CPU and MEMORY noted below. The DISK, am using 8 x 600GB SAS. I have 1 x 600GB reserved for the OS. I know this is not fault tolerant, but if it goes down, I can recover quickly enough. I have 7 x 600GB in a RAID 5 configuration for my data volume.

I am running Windows Server 2012 Standard with Hyper-V as my operating system.

MSinfo32

 

Virtual Machines

Here is my current configuration for my Office 365 support lab.

HyperV

Performance

Given the number of Virtual machines that I am running, there isn’t heavy load on the server.

CPU

 

Memory

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps

Office 365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN Facebook Me

Microsoft Community Contributor Badge

mcc_email_banner

 

I was recently notified that I received the Microsoft Community Contributor badge from Microsoft for all my help and posts on the Office 365 User Community Forum. This is a really nice acknowledgement of the time and efforts that I put towards promoting and helping people with Office 365.

 

Dear Community, 

Congratulations! We are pleased to inform you that your contributions to Microsoft online technical communities have been recognized with the Microsoft Community Contributor badge. 

This recognition is reserved for participants who made notable contributions in Microsoft online communities such as MSDN, TechNet and Microsoft Answers. The value of these online resources is greatly enhanced by participants like you who voluntarily contribute your time and energy to improve the online community experience for others.

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps

Office 365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN Facebook Me

Office 365 BLOG Migration

I recently migrated the content of my BLOG from SharePoint Online to WordPress.

All the content is there, I am just fixing up some of the screenshots and embedded links.

If you notice that something isn’t working, please let me know.

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps

Office 365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN Facebook Me

Changing the Primary Domain for Users Accounts – Office 365

After you add and verify your own domain successfully in Office 365, you can change your primary email address from the default onmicrosoft.com to the domain you just verified. Steps below:

  1. Log in Office 365 Portal and go to the Admin page.
  2. Click Users
  3. Select the user and click Edit.
  4. Click Details
  5. Click the dropdown list of domains beside user name and choose your own domain.
  6. Click Save.

Why is there still the onmicrosoft.com domain after I added and verified my own domain in Office 365? The onmicrosoft.com will not and cannot be deleted from Office 365. This is the primary domain that Microsoft uses in its multitenant environment, also known as Office 365. Just accept that it’s there and don’t worry about it.

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps

Office 365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN Facebook Me

Office 365 Privacy – Microsoft Trust Center

 

Here is Microsoft’s answers to all your privacy concerns with Office 365. This won’t make everyone happy, but it lays everything out in an easy to read format.

 

The Office 365 Trust Center

As an Office 365 customer you have entrusted Microsoft to help protect your data. Microsoft values this trust and cares deeply about the privacy and security of your data. Microsoft strives to take a leadership role in industry privacy, security and compliance practices by following these trust principles.

http://trustoffice365.com

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps

Office 365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN Facebook Me