Category Archives: Office for Mac

Office365 – Lync for Mac 2011 – The System is Unavailable Now

 

Error

The system is unavailable now so you have been signed out of Microsoft Lync.

 

Other symptoms of the issue is that it will log you in, but your contacts list isn’t populated and you can’t send or receive messages

 

 

The fix for this error is really simple and Microsoft has this documented in the following KB. Follow my screen shots below to update to the latest version of Lync for Mac 2011

http://support.microsoft.com/kb/2629861

 

 

Click Help

Click Check for Updates

 

Click Install

 

Click Continue

 

Update will Download

 

Click Continue

 

Agree

 

Click Install

 

Enter Admin Password – If prompted

 

Click Close

 

Sign in

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps Office365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN

Office365 – Lync for Mac 2011 Sign in Failed Because Service is not Available

 

Error

Sign in to Microsoft Lync failed because the service is not available of you may not be connected to the Internet.

 

 

If you have run into the issue above, the fix is simple. Microsoft has put out a KB article that details the resolution, or you can follow my screen shots below.

 

http://support.microsoft.com/kb/2629861

 

Click Advanced at the bottom of the application

 

Click Manual Configuration

Change Internal Server name to sipdir.online.lync.com:443

Change External Server name to sipdir.online.lync.com:443

Click OK

 

Login

 

Thanks for visiting and reading my posts. I am always looking for more ideas. Please comment or email me with what you would like to see.

Kelsey Epps Office365 MVP

Email Me Follow me on Twitter Connect with me on LinkedIN